FAQs

Managing Account

How do I change my rewards PIN? Popular

You can change your pin or update any of your account settings by visiting your store’s “My Account” page and selecting “Edit Account Details”.

Select your store to learn more: Winn-Dixie | Harveys

What if I lose my rewards card?

No worries! You can still earn points giving your phone number at the register, and use your points by providing your account PIN number at the register. You can also scan your digital card in the app. You don’t need the physical card and your account will remain secured.

How do I update my personal information or password?

You can update your password or any of your account settings by visiting your store’s “My Account” page and selecting “Edit Account Details”.

Select your store to learn more: Winn-Dixie | Harveys

Getting to know rewards

Rewards is a program that lets you earn points when you make qualifying purchases at Fresco y Más, Harveys Supermarkets and Winn-Dixie stores. Those points can then be used for savings on groceries in any Southeastern Grocers store,.

Where can I get a rewards card?

You can get your rewards card in any Fresco y Más, Harveys Supermarkets and Winn-Dixie stores.

Will I be able to use my rewards in any of the four Southeastern Grocers stores?

Yes you will! You can earn and use your rewards in any Fresco y Mas, Harveys Supermarkets or Winn-Dixie stores.

If I registered online when should I expect to receive my rewards card?

The next time you shop at any Southeastern Grocers store use your phone number at checkout, the cashier will be prompted to issue your rewards card in store.

Who is eligible to register for rewards?

You must be at least 13 years old and live in the United States (or territories). Businesses are not eligible to register for rewards.

Why do you need my email?

An email is necessary so we can send you personalized offers through email, so that you never miss a deal!

How long will points last?

Points expire 6 + months after they are earned. After Points are earned, they will expire on the last day of the month that is 6 months after they are earned. For example, if Points are earned on February 12th, those Points will expire on August 31st (the last day of the month that is 6 months after the date earned).

How do I cancel my rewards membership?

You can cancel your membership by contacting our Customer Care center.

Select your store to learn more: Winn-Dixie | Harveys

Earning rewards Points

How do I earn rewards points?

Reward points are earned on eligible purchases in Fresco y Más, Harveys Supermarkets and Winn-Dixie stores. (See eligible purchases for exclusion details.) Use your card, phone number or digital card at checkout. To earn even more points, purchase items with bonus points and redeem point coupons and offers on your receipt. Purchasing select gift cards will earn you at least 3X points every day, not all gift cards earn bonus points.

How do I know if my purchase is eligible for rewards points?

A list of eligible items can be found on any of our Southeastern Grocers store websites.

Select your store to learn more: Winn-Dixie | Harveys

Where can I see the rewards points that I have earned?

Points balance will print on your receipt when you shop any Southeastern Grocers store. You can also check points in your rewards account via the app or website.

Select your store to learn more: Winn-Dixie | Harveys

Using rewards Points

How can I start using points?

You must be fully registered in rewards with a minimum balance of 100 points to use points for savings. Every 100 points is a $1 off groceries.

How do I use my points for savings on groceries?

If you are a fully registered rewards member with your card, simply scan your card at checkout! You will be prompted to “Use Points” on the PIN pad, if you have enough points to save. You can then choose how many points you would like to use on your transaction.

What if I don’t carry my rewards card?

No problem! Simply use your phone number at checkout to earn points. You can also use your digital card in the app. When you are ready to use points in Southeastern Grocers stores you can use your Phone Number and PIN.

What is the minimum amount of points needed to redeem?

Members must have a minimum balance of 100 points to use points for savings.

What is the maximum amount of points that can be redeemed?

There is no maximum limit for redemptions in Southeastern Grocers stores, as long as you have the minimum of 100 points available.

Will I get rewards points if I use Shipt?

Not at this time these orders are not eligible for points as this delivery service is provided by a third party who has partnered with Southeastern Grocers.